Parking Services – Privacy notice

We are committed to protecting your privacy when you use our services.

This Privacy Notice explains how we use personal information about you and how we protect your privacy in compliance with the General Data Protection Regulation (GDPR) 2018 and the Data Protection Act 2018. This notice applies to any activity involving our use of your personal data, for example, collecting, storing, sharing, and destroying.

Information held about you

In order to provide parking services, it is necessary for Regency Secure Parking to collect and hold personal information about you. The information collected and held will vary and depend on the nature of the service used. Examples of the parking services in which personal information will be gathered are:

Responding to correspondence, images of your vehicle, card payments for parking.

Your personal information may include but is not limited to:

  • Basic details of your vehicle such as vehicle registration number, vehicle make and model, location of vehicle.
  • Basic details about you such as name, telephone/mobile number, email address.
  • Contact we have had with you, such as any correspondence.
  • Images captured by our CCTV.
  • Emails, text messages, correspondence in relation to any dealings with you.
  • Some transaction information if you have paid for a parking service by credit or debit card.

The GDPR and the Data Protection Act 2018 give you a number of rights to control what personal information is used by us and how it is used by us. 

ICO Ref. ZC079888